YOUR IT EXPERT is an Initiative of NewGen IT Solutions and Services Pte Ltd, founded in 2017 to offers a fresh approach to IT services.
NewGen IT with its global presence, providing IT Infrastructure Solutions and Services, Cyber Security Solutions and Application Services to its Enterprise customers Globally in more than 22 +countries and aim to continually improve its services by providing an innovative and latest technology to keep
customers’ IT Infrastructure secure and healthy. NewGen IT have built up a reputation for providing exceptional IT Services to its customers – whatever is the business size. The services are tailored as per the business needs of client and can be scaled to best suit to the requirements both for the present and future growth.
Over the past Five years, NewGen IT deployed various IT Solutions and Services to our clients globally in about 22 + countries. Our clients include in the Banking, Mutual Fund, Energy, IT & Telecommunications, Power and Gas Exchange, Wellness, Retail, Mining, Consumer, Real Estate, Pharma, BPO, Software Mfg., Logistics, Indian and Global Sis, Distributors, Hotels etc…We deliver our commitment with 100% satisfaction to our clients.
NewGen IT believes in a “customers first” philosophy and in aligning with our clients’ goals and objectives. Our Innovative and Flexible approach backed by Deep Knowledge & Expertise enables us to align Business and Technology for our Clients, to help them succeed in their Marketplace.
NewGen IT now want to extend their expertise, knowledge, and experience to Home Users to meet their requirement of IT Expert at their doorstep as per their availability.
Many home computer users rely on friends, family or the ‘local IT guy’ to help with any computer related problems.
YOUR IT Expert wants to be the Preferred IT Partner of Home Users by providing
Our services are based on a three category – Silver, Gold and Diamond and in comprehensive, non-comprehensive and also pay as you go basis.
Customer can select the services from the list of services and can schedule the service as per their convenience. The overall process is done quite efficiently with proper utilization of all resources also keeping all the safety and security measures.
The aim of YOUR IT Expert is to simplify technology by providing our client a single point of contact for all their IT requirements. We get to know and understand how your business works so we can best support you. Our success has grown from offering unrivalled customer service mixed with exceptional technical expertise.
NewGen IT has always grown its loyal client base by recommendation, the recommendation from one business to another is a testament to the trust we have gained by supporting our clients in the way they should be supported. Each client to us is as important as the next. We aim to extend those relations to our Home User Clients as our approach is to provide a service to our every client deserve that gives you the solutions as per their need, delivered as per their satisfaction.
YOUR IT Expert is committed to provide quality support services to its home user client by its team of an experienced IT Engineers, with a Head Office in New Delhi, dedicated to making YOUR IT work for YOU. We provide nationwide support services against agreed service levels to ensure the needs of client fulfilled within the committed timeline with desired results as per the client expectation. Our all engineers are fully verified so that our client can get complete security during the delivery of services.
Reasons why our clients choose us.
For over Five Years, we have built up a reputation for delivering quality IT Services to our customers Globally in APAC, Europe, Americas, and India with our direct presence and through strategic alliances. Please take the time to review our customer details in www.newgenit.com.
Our staff constantly undergo training to be sure the quality of support and customer service always exceeds your expectation. Our motto here in the office is “obsessed with service, passionate about technology”. On many occasions our clients have said “thank you once again for your help and talking in our language”. It is a trait of NewGen IT ’s employees that your open, honest, highly skilled and give exceptional customer service, we want to extend the same kind of commitment to our Home User Clients.
Our Proactive Monitoring technology allows us to see potential problems before they occur and before they can detrimentally impact your business. With our pre-emptive measures in place, we can fix a problem before you even knew you had it, as opposed to reacting to a problem you report, thus bringing any potential downtime / impact to a minimum.
This service is available to our Premium customers and for other on payment of additional charges.
Our motto – being obsessed with service means we build solid relationships that last. Our open minded and flexible attitude means we listen to what our customers have to say, our aim being to act as an integral part of your business – another reason why our clients choose Team YOUR IT Expert.
Over 75% of new clients that join our growing network have been recommended. This statistic proves the level of service we provide and sets us apart from the competition.
We offer so much more than just IT Support. Our teams provide our clients with project support, online data backups, SPAM filters, firewalls, network design and more. Get in touch with our team if you have any questions or need advice.
Efficiently & effectively assist Home Users in meeting their IT Support Service requirements of An IT Expert at their doorstep.
YOUR IT Expert Aiming to be the trusted IT Partner of choice for all the Home Users by providing the competitive and hassle free IT Support Services.